The agency

An AI-native agency, in confidence.

Les Confidences was built with AI from the first day. We use it where it gives owners and guests time and certainty, and keep people where trust is made. Every house is properly represented, every guest gets an answer, and nothing happens without the owner.

From introduction to Season Letter

Seven steps, each with its owner.

Steps marked in blue are where AI does the work. The rest is people.

  1. OwnerIntroduces the houseAbout six minutes, online.
  2. PeoplePrivate reviewBy video or at the house.
  3. AI and peopleHouse BriefThe season, the guests the house suits, its stay styles.
  4. AIPresenceThe house made clear to search engines and AI answers.
  5. AI, then the ownerIntroductionRequests gathered and prepared; the owner says yes or no.
  6. BrigitteThe stayAnswers day and night, in the guest’s language; hands over to people when it matters.
  7. AI and peopleSeason LetterWhat guests asked, loved and missed.

What AI does

The work no one should do by hand.

  • Keeps each house findable and correctly described in search and AI answers
  • Gathers what an owner needs to decide on a request
  • Answers guests at any hour, in their language, from the house book
  • Shapes the days around what the stay is for
  • Turns a season of questions into a Season Letter

What stays human

The things trust is made of.

  • The private review of the house
  • The owner’s yes, for every guest
  • Introductions to local people
  • The confidences, given by the owner
  • The care of the house, by the owner’s own people

Technology, in confidence

A house called Confidences keeps them.

Brigitte, by MyBrigitte, is built on Anthropic’s Claude through its enterprise API, with no training on owners’ or guests’ data. She is hosted in Frankfurt. Guest conversations are erased after seven days, and the owner can read every conversation while it exists. Brigitte introduces herself as an AI from the first message.

Meet Brigitte

At House No. 1

87%of guests used Brigitte during their stay
90%fewer guest questions reached the owner and the manager

Cap Nioulargo, Ramatuelle. Reported by the property’s owner and manager.

Questions

AI, plainly.

Is Les Confidences a travel agency?

No. It represents private houses for their owners and introduces guests to them. Bookings are confirmed with the owner.

Does AI choose the guests?

No. The owner chooses. AI helps gather what the owner needs to decide and prepares the introduction.

Which AI does Brigitte use?

Anthropic’s Claude, through its enterprise API, with no training on owners’ or guests’ data. Hosted in Frankfurt.

How long are conversations kept?

Guest conversations are erased after seven days. The owner can read every conversation while it exists.

What stays human?

The private review, the owner’s yes, the introductions to local people and the care of the house.